
❓ Frequently Asked Questions (FAQ)
📱 I didn't receive an email — what should I do?
📱 I didn't receive an email — what should I do?
Please check your spam folder first.
If you still can’t find anything, simply contact us — we’ll resend your files to you.
📥 How do I receive my guide?
📥 How do I receive my guide?
After your purchase, you’ll immediately receive an email with the download link.
You can download the PDF file right away and get started instantly.
📊 Are the guides suitable for beginners?
📊 Are the guides suitable for beginners?
Yes! Many of our patterns are beginner-friendly and include easy step-by-step instructions.
The difficulty level is clearly indicated on each product page.
🧵 What materials do I need?
🧵 What materials do I need?
Each guide includes a detailed list of:
• Recommended yarn
• The appropriate crochet hook
• Any additional supplies needed
This way, you can easily prepare everything before you get started.
📸 Are there pictures or videos to help guide me?
📸 Are there pictures or videos to help guide me?
Yes! Our guides include clear photos and often additional visual aids to help you follow each step with confidence.
🛍️ Do you also sell finished products?
🛍️ Do you also sell finished products?
At the moment, we exclusively offer digital crochet patterns (PDFs) and do not sell finished products.
💬 Can I get help if I get stuck?
💬 Can I get help if I get stuck?
Yes! We won’t leave you on your own 😊
You can contact us anytime, and we’ll be happy to help you every step of the way.
💻 Can I use the guide on my phone or tablet?
💻 Can I use the guide on my phone or tablet?
Yes, absolutely! You can open and use the PDF file on any device — including your smartphone, tablet, or computer.
❌ Can I receive a refund?
❌ Can I receive a refund?
As these are digital products, refunds are generally not possible.
However, if you experience any issues with your files, we’ll of course be happy to help you resolve them.